Posts Tagged ‘entrepreneurs’

The real cost of overselling

Thursday, May 31st, 2012

How do you lose $4.5billion in seven days? Well, it’s easy if you know how, or brazenly hike the estimation on your company before floating it on the stock market. It’s not often investors come away trying to sue a firm for false promises, but the real surprise is that people bought into the dream in the first place.

Mark Zuckerberg’s Facebook, the world’s biggest social network, was valued at $104billion, with individual stock hitting the exchange for the first time recently at around $38 a unit. By this Tuesday they were selling at just $30 each, and needless to say that result has led to plenty of grumbles, with some consulting legal representatives to see if they have grounds to file a claim.

This isn’t the first time a web based company has proved to be an overblown entity. A simple Google search using the term ‘MySpace stock’ will bring up a vast amount of articles from a range of sources pondering on what the outcome will be of this current FB fall. And we shouldn’t need to explain why that link is so telling, what with MySpace’s former dominance in this still fresh faced social media field, the huge buyout, and the platform’s eventual fall from public favour, turning it into a huge profit-sucking expense.

It’s unlikely things will repeat themselves exactly in this instance though- let’s not forget there are nearly 1billion users signed up to Facebook. And, realistically, the $4billion or so analysts estimate has been lost in the fire is really small bucks to the big boss; his brand will still be here tomorrow. What this really represents, if nothing else, is a stark warning about the cost of not keeping your feet on the ground when attempting to pitch an idea. And this applies to everything- from PR campaigns to new product designs, flash sales, or growth projections for the future.

It pays dividends to be realistic when offering services, or weighing up pros and cons. In the context of reputations, the FB situation is certainly not an irreparable catastrophe, but the company is no longer the untouchable darling of online business. All that glitters is far from pure gold then, though over time, with proof of retained advertising worth and sustainable user growth, Zuckerberg’s losses can, perhaps, be recouped.

But this is besides the point really. What matters is that no brand, irrespective of size and trend, can ever hope to continue overselling its worth, sans substantial evidence, without due reprisals- either financially or in terms of public perception. Post financial crisis it’s amazing this wasn’t already understood. But then again, with social media, the darling channel of marketers, perhaps it really is Fool’s Gold.

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Ode to the silly season

Thursday, May 31st, 2012

Summer is here, which usually means a lack of genuine hard news once Parliament adjourns and plenty of spare pages to claim with intelligent PR campaigns. But with a host of competitions and catastrophes afoot this year things are very different. Don’t worry too much though, all is not lost.

When Euro 2012 kicks off next week it marks the beginning of Britain’s Big Summer of Sport. Then we’ve got Wimbledon to look forward to, the world’s number one seeded tennis championship, and finally, in the not so distant future, the self-proclaimed ‘biggest event on Earth’ swings into London, as the Olympics and Paralympics arrive in the UK for the first time since 1948. Already we hear of droves of feature writers and freelancers planning to escape the capital for the summer to avoid the predicting gridlock. And that’s only the start of it.

In addition to those globally significant events there’s also the small matter of Queen Elizabeth II celebrating 60 years on the throne this weekend, with commemorative pageants, parades, and more set to continue for months to come. Oh yeah, and if all that’s not guaranteed to dominate the press then a multi-national currency may or may not be about to fail, with one of its member states looking like it could pull out and several other countries therein struggling to stave off financial collapse.

Needless to say then this isn’t your usual summer, meaning this is going to be a particularly testing time for any company looking at column inches. Obviously, it would be impossible for a small business to shout louder or spend more than the blue chips set to make a splash as the sport and sun (hopefully) become regular themes. But with intelligent marketing, focusing on segmenting the audience in order to clearly target a specific customer base, there’s every chance you won’t need to. Great ideas are always picked up by someone in the age of online, and once this happens there’s no telling where a campaign can go.

The nationals will still be an option of course but be realistic on the space they have for softer stories, and don’t just jump on the aforementioned topical bandwagons, unless you have a genuinely fresh angle to approach from. Whether you’re thinking outside the box, or focused in the middle, it has never been more important to methodically research, and fully plan any media push, given the current competition. After all, there’s nothing worse than misspent time and money.

So know exactly who you want to reach and recruit the best possible people for the job. Further more, remember the ideal outcome is not just custom, but repeat business, and without the luxury of a multi-million pound ad spend the only way for a company to achieve this is by creating tailored and bespoke messages that speak to clients, potential and current, on a personal level, as oppose to en masse.

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Simply unmissable 4

Wednesday, April 25th, 2012

The web’s full of wonderful things. This month everything from marketing campaigns promoting good manners to Tupac resurrected via Star Wars caught our (almost) all-seeing eye, so when you’ve got a spare five minutes why not sit back and enjoy. After all, some of the following can be considered research…

Statistic of the month

Globally 600million more people own a mobile phone than use a toothbrush.

Cult clips

London’s Kensington Hotel is reiterating what makes Britain Britain with this gem of a publicity stunt. ‘Petite Etiquette’ is a new one-hour class being offered to children, complimentary, so they know their damned Ps from their cursed Qs.

This year marked the 20th anniversary of the text message, and so Moleskine, the firm behind the world’s finest notebooks, took it upon itself to celebrate with the unique Moleskine Shooting Message System. Ah, those were indeed the days.

Even years after his death people were claiming to have seen Tupac in such exotic locales as Keighley, West Yorkshire. They might have been wrong but here at Smoking Gun we’ve found him in a galaxy far, far away- here’s the evidence.

http://www.youtube.com/watch?v=xaRe65mmDME

Infographic of the month

The Olympics arrive soon, so it would be pretty interesting for someone to analyse the sporting festival from a social media perspective… many thanks to Alltop.com for alerting us to this, and Olympic.org for putting it together then.

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How to… get the most out of the fresh-look Facebook

Wednesday, March 28th, 2012

With over 700million users the world’s most popular social network was familiar to many people. This month huge changes to the interface are taking place, but by reading this you’ll understand exactly how your business’ brand page can benefit.

OK, so we know someone once said something about how if it wasn’t broke then a fix wasn’t required. But still, things never stay the same, least of all in the rapid fire world of web based media.  Regardless of whether they’re welcome or not then Facebook’s changes are happening, meaning you need to get to know the fresh faced site. Take a look at these five key factors of the all new interface to ensure the switchover is smooth.

Where’s my landing page?

Landing pages, or fan gates, have been removed, meaning you can’t ask people to Like your page in order to see its content. Controversial, yes, but at least you can get creative with a clean looking Cover Image to dominate the top of your Timeline.

Telling your story

The emphasis is now on storytelling via your Timeline, which acts as a diary for your posts. Highlight stories by starring them and post larger photo and video content for stunning image-based pages, with pictures stretching right across the screen. Meanwhile, pinning trophy pieces to the top of a page focuses attention.

An event worth shouting about

A fantastic opportunity to tell the brand story in an easy to digest way, simply click on the line in the middle of your Timeline, select Milestone, and then fill out specific information. Whether it’s the date you founded the firm or a major launch event you can let the picture, and a few well chosen words, do the talking.

Improved apps and content management


Pre-define applications to sit at the top of your Timeline, and even add a call to action to the description for competition purposes. On top of this you can approve user posts before they appear on your Timeline, whilst those from Fans now appear in the bottom right, just below posts about your brand made by their friends, further socialising the experience whilst keeping your company messages in focus.

More feedback, please


Interactions between Fans and brands will be more direct, as individuals can now send Private Messages to a company. Once the lines of communication have opened it’s a two way street too, so your business can respond to a particular person without the public watching, which could be a game changer.

Of course it won’t be too long until a whole host of additional alterations are made to the Facebook modus- after all, the world’s most popular social network didn’t get so big by standing still. So what would you like to see changed about the way it currently works? Why not let us know via the comments form below.

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To succeed in 2012 stop listening to the media.

Tuesday, January 31st, 2012

To paraphrase a Greek goddess, Just Do It. Be bold, be brave and be the best you can.

It seems simple, but really it’s all too easy to become paralysed by fear, and for that I blame the media. The Daily Mail and Robert Peston in particular.

To borrow the much used (and I never believe them!) football manager mantra – avoid reading the papers. Or at least turn on your anti-pessimism filter if you want to get ahead.

Sure, the cold winds are once again blowing quite literally and metaphorically through the economy. But there are always reasons to believe, shoots of optimism to be grasped and every situation creates opportunities.

So if you want to make a difference this year, personally and professionally, you’re going to need to show some Olympian spirit by remaining ruthlessly focused and determined to hit your own objectives. And this is where another reason for the nation’s paralysis kicks in.

There’s a lack of clarity and fear of change being shown by so many. The number of senior business people I meet who know there are fundamental issues to solve in their business (communications or otherwise), but are so fearful of making the wrong decision or implementing any changes at all in case they end up turfed out and on the dole queue that they end up doing nothing, worries me.

But then the status quo will always be the easiest option. It’s the comfy armchair in your lounge, your safety blanket. Make no mistake though, when you stand still you’re actually falling behind, because your competitors have been busy identifying the threat and opportunities the current climate offers.

They’ve redeployed staff, upskilled workforces, launched new products that ride the zeitgeist and approached their sector from a new angle to disrupt the market. They have further supported this with the requisite financial spend and investment. They’re looking to come through the other side with a stronger share of a consolidated market when the tide finally turns. And it will.

Not everyone will succeed of course, but those that do stand to move forward and capitalise to the benefit of their business and stakeholders. So be bold, be brave, and be the best you can, because while predictions reign supreme throughout January, and as we approach the end of 2012’s first month this trend appears set to continue, I’m not sure we’ve ever seen such mixed messages before.

The analysis of the Christmas retail trading period alone raised many eyebrows, and before the boffins had finished offering their twopenneth we discovered January’s retail sales had hit a three year low – a mini boom and bust cycle in action.

Looking closer to home the PR sector came under review in the annual heavyweight marketing IPA Bellwether report. In all honesty it’s the same case as with so many integrated marketing meetings, wherein public relations gets the equivalent of a rushed five minutes at the end once the media bods have finished their 800th slide of penetration and reach, it being lumped into the ‘misc’ category.

We therefore must take such analyses with a pinch of salt, but even a committed sceptic can see that with budgets and profitability down for Q4 it doesn’t make pretty reading. Please allow me a moment of navel gazing to end though.

I’m pleased to report that we managed to buck the trend and Q4 was our most successful yet for the business, which saw us finish the year 50% up on 2010, a magnificent achievement and testimony to the sheer hard work and no lack of inspiration from the team. We intend to make 2012 an even better one, and for us that doesn’t just mean hard work. It’s also about focusing on the positives and not getting hung up on the negatives, seeking out opportunities and offering insightful, exciting communications solutions.
I for one can’t wait to roll my sleeves up and get stuck in!

Take care,

Rick

PS- It would be remiss of me not to mention the recent return of the acclaimed BBC re-imagining of Sherlock Holmes, to which our business as well as this e-newsletter owe their name. For fans currently missing the clever drama, check out John’s infamous blog http://johnwatsonblog.co.uk/  – I really don’t know how he has time to keep it up to date alongside his Case Notes for Smoking Gun…

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Infographic: How can social media marketing help your startup business?

Wednesday, December 14th, 2011

At Smoking Gun PR we’re often asked how we can help new ventures. As such this week’s infographic aims to show exactly how social media marketing can help startup businesses.

A big thank you to DR4WARD for creating this infographic.

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Smoking Gun MD Rick Guttridge pays his last respects to a dying PR industry

Wednesday, September 28th, 2011

The writing was on the wall years ago, and it’s too late now for those that didn’t take action then. Public relations has had its day, advertising and marketing too, but that’s fine by me, so read on to find out why you shouldn’t care either.

In Britain social networks are more popular than news and magazine websites, and social networking is our favourite online activity. Yes, even ahead of pornography and shopping. Media, or more accurately progressive media, and the way in which it’s consumed, is now unrecognisable compared with half a decade ago. And anyone who’s heard about PR mogul Mark Borkowski’s new agency will know what that means for public relations.

After running his own firm for 24 years the revered publicist moved to set up Borkowski.do this summer. Employing professionals from a wide skillset brands are serviced with truly integrated campaigns that engage communities online, on the street, and through the media thanks to well strategised delivery of highly specialised content across all platforms, from Facebook to prime time TV.

Gollin Harris, another respected international PR firm, has also rejected traditionalism. Talented staff from varied backgrounds are now divided into four ‘communities’, each concentrating on a niche area of a client’s overall account; planning for the future, connecting with audiences, creating content or overseeing the integration of all three. And it’s likely new roles and job areas will be introduced in the future as demand grows for campaigns that require minds from even more disciplines.

Great storytelling has always been central to great public relations. But the difference is now there’s no telling what can happen once Joe Public gets his status updates into your carefully honed key messages. As such the emphasis must be placed not just on the context within which content is published or publicised, but also the consistency, creativity, and coherency of a message across all media, social, traditional or other. With that in mind, and a nod of respect to the old guard generalists, it’s time to embrace this specialist future of niche thinkers.

Because in an age where standing still always means falling behind it’s vitally important to understand that we’ve changed the way we think, the way we operate, and the skillset we require from our staff. The end result is that PR jobseekers should be increasingly aware that a degree in public relations may not be the best route to industry success. PR is dead, long live storytelling.

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A winning formula?

Tuesday, March 8th, 2011

Well we must be doing something right, otherwise there’s no way we would have been nominated for Best Newcomer at the BusinessDesk.com North West Business Masters Awards 2011. An accolade in itself no less.

It’s nice to know that people are recognising all the hard work we’ve put in over the last year, making sleepless nights and early mornings even more worthwhile. The regional business information site has invited us to see how we fair at Lancashire County Cricket Club on April 7th, where lunch will be served along with trophies for the winners.

Now the shortlist has been released the readers will get to decide on the contenders’ fate, so fingers are well and truly crossed on Mount Street… albeit while holding a cup of coffee, answering the phone and scrolling our social media dashboard with the help of a Magic Mouse. There’s some stiff competition too. Our friends at Journey 9 are also in the running, along with Envestors, Insight with Passion and MyParcelDelivery.com, meaning competition is fierce, but affectionate. Watch this space, or click here if you want to give us your vote!

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Bloggers of Manchester, unite!

Thursday, October 14th, 2010

The shortlist for the fifth Manchester Blog Awards was announced recently. Which got us thinking about creative awards in general.

From How Do to The Drum it seems like the time between contender announcements, results, and the next ceremony’s build up gets shorter each year. It’s symbolic of two things: the self-sufficiency of the region’s industry, and its ongoing importance on the national and international stage.

This year’s nominees for the best independent dispatches and online commentaries represent a broad cross section of content. The community of literary upstarts on 330 Words- a site exposing poetry, prose and copy running to the aforementioned length- did not go unnoticed for their discipline and flair. And Who The Fudge Is Benjamin Judge’s witty take on a digest publication was rightly revered.

Elsewhere, Look Up Manchester mirrors the positive energy inherent in those who turn innovation into profit and defy a recession. It’s a rubberneck view of structures and spaces in a city with aspirations as groundbreaking as its reputation. And sticking with buildings, Manchester Daily Photo continues to capture all that Cottonopolis is, from puddles to the Palace Hotel and Platt Fields Park, showing that possibilities can be found everywhere.

Perhaps the most important aspect of these awards is their recognition of creativity on a micro-level. It’s proof, if it were needed, that the North West’s industries of innovation still have a huge talent pool of world class professionals. And so the value of thinking outside that box has rarely been clearer.

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Successful Entrepreneurs Take Action Says the Bald Man in a Van

Thursday, May 13th, 2010

There is a huge difference between having a great idea and actually turning
it into a business. That huge difference comes in the form of something that
successful entrepreneurs know all about – taking action.

I was reading an article by James Caan from Dragon’s Den recently and he
said the following, ” Five per cent of being an entrepreneur is about the
idea and mindset, the rest is about taking action and accountability.”

5 % is about the idea!

The rest is about taking action.

And as a Performance Specialist who helps people to perform at their best
and get the most out of their life, I know that this is the number one
reason why most people fail to achieve what they really want in their life.

I meet people all the time who have great ideas. They talk about them, they
think about them, they dream about them but unfortunately they very rarely
do anything about them.

Being an entrepreneur is all about taking action. It is about taking
consistent action towards your goals and dreams.

Being an entrepreneur is about taking an idea from your imagination and
turning it into a reality.

And the magical bridge between the two is ACTION.

One major reason why many fail to take the action required to turn their
goals and dreams into a reality is because it can be uncomfortable.  It may
involve doing things you have not done before, stepping outside your comfort
zone, facing your fears and taking risks.

What many people end up doing is putting off the most important actions they
need to take (because these are often the most uncomfortable) and filling
their time with things that are easy and ‘comfortable’.

Successful entrepreneurs on the other hand do the things that are necessary
to get them to where they want to be, no matter how uncomfortable it feels.
Taking massive action is a habit of theirs. They do the most important
things first. Then the other tasks just become a breeze.

So what have you been putting off recently?

Make a list of all the important tasks you need to do, as in the most
uncomfortable things and do the biggest and ugliest one first! The
incredible momentum you will gain from doing this will be well worth the
slight pain you may feel.

Make a habit of getting outside your comfort zone because everything great
you want to achieve in your life is just slightly outside your comfort zone,
so that is where you need to be.

Your habits determine the majority of the results in your life. Make sure
taking big actions is a habit of yours and you will undoubtedly be a
success.

If you want to learn more about being your best and also how I am getting
out of my comfort zone, visit my website to find out
about my UK Tour, where I will be travelling across the UK in a van with a
goal to inspire a million people to make the most out of their life. The tour
starts May 16th 2010.

Wishing you a super day,

“Bald Man in a Van”

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